Terms and Conditions Terence Lim
TERMS AND CONDITIONS
The term ‘Trainatic’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
REFUND POLICY AND SHIPPING POLICY
The Company has no obligation to refund any amounts in any circumstances, unless otherwise stated in these “Terms and Conditions” or agreed in writing with the Company. All amounts paid are non-refundable. In the unlikely event of dissatisfaction with the quality of the service provided by the Company, then the User has the right to contact the management of the Company as per the contact details shown within the ‘Contact’ page of the Site, clarifying specifically which aspect of the service has not met the User’s expectations and for what specific reason(s). All complaints will be taken seriously and dealt with on a case-per-case basis.
There are no shipping processes or costs for Users of the Site unless it is tangible products.
The Company reserves the right to amend its prices at any time, without notice.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
For tangible products, delivery charge for West Malaysia is RM7 (until 5kg) and RM12 (until 3kg) for East Malaysia. Every additional weight (kg) is RM1 for West Malaysia and RM5 for East Malaysia.
For tangible products, delivery time may take up to 10 working days.
You must be careful when opening the product so as not to damage it, particularly when using any sharp instruments.
If you are not available to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Malaysia.